A fully booked treatment room that runs behind schedule costs you the next client and the repeat booking. OrderZ manages spa appointments, therapist allocation, and treatment packages — so every room runs on time and every package is tracked.
THE DAILY PRESSURE
Generic POS systems and messy WhatsApp spreadsheets cost your business thousands in unrecorded prepaid packages, messy commissions, and lost walk-ins every single month.
Therapist clashes, VIP clients waiting
Revenue leakage every week
20+ hours of manual tallying monthly
15–22% no-show rate
Bottlenecks at the counter
60 days without a booking
HOW IT WORKS
Rooms, therapists, packages and reminders run automatically, so your team can focus on the client in front of them.
OrderZ shows live availability per therapist and per room together. A booking takes the right therapist and room the moment it is confirmed, and your front desk runs the floor from one screen.
Each redemption updates the balance in real time. Any staff member sees the exact balance in five seconds, and expiry dates flag automatically before they arrive.
Reminders go out 48 hours and 2 hours before every appointment. Clients cancel early enough for you to refill the slot, and peak bookings can collect a deposit online.
When a regular goes past her usual return window, OrderZ sends a message with a booking link, before she has been away long enough to settle in somewhere else.
ALL-IN-ONE ECOSYSTEM
Designed specifically for modern spas to run every room on time, protect every package and bring clients back.
OrderZ shows available rooms and therapists together for every time slot. A booking allocates the correct room and therapist in one step. Couple and group bookings are handled from the same view, and changes update in real time.
Build massage packages, facial series, body bundles and memberships. Every redemption updates the balance instantly, and expiry alerts flag before the date arrives.
Clients book from your OrderZ page, Google Business or Instagram. They pick the treatment, therapist and time from live availability, and confirmations go out automatically.
Reminders at 48 hours and 2 hours prior. Peak bookings can require a deposit that is applied to the final bill. Deposited bookings see 70-80% fewer no-shows.
Services received, therapist assigned, products used, contraindications and preferred pressure are recorded and visible before each session.
Monthly memberships send renewal reminders before expiry. Members who do not renew get a follow-up, and renewal can be completed online from the reminder link.
Session billing, package redemptions, retail sales and mixed payment in one transaction. A client who redeems a massage and buys a body scrub gets one receipt.
OrderZ tracks revenue, appointment count and client repeat rate per therapist. Managers see who generates the most repeat bookings and who is below the group average, so decisions are based on data, not impression.
Measurable Growth
Real metrics gathered across Singapore day spas, wellness clinics, and massage franchises after transitioning off manual registers and legacy desktop software.
Automated alerts notify clients when their prepaid course has 1 session remaining, prompting instant package renewals at checkout.
Therapist performance, seniority tiers, and product upselling commissions are calculated in real time with complete transparency.
Two-way automated WhatsApp confirmations with localized Singlish friendly reminders cut appointment abandonment dramatically.
Detailed digital logs of every redemption with timestamp and customer digital signatures prevent disputes and package fraud.
The OrderZ onboarding team sets up your treatment rooms, therapist roster, service menu, and package types. Therapist specialisations and room configurations are built into the availability logic so bookings match correctly from day one. Setup for most Singapore spas is complete in one working day.
Client records, contact details, and active package balances are imported into OrderZ from your existing system or records. Every active client has an OrderZ profile with their current package balance before the first booking is taken on the new system.
Your OrderZ booking page goes live and is shared across your Instagram, Google Business, and WhatsApp. Existing clients receive a message with the new booking link. Automated reminders activate from the first booking confirmed in the system. Your front desk begins managing all bookings from one screen.
From the first full week on OrderZ, therapist performance reports are available from the dashboard. Lapsed client re-engagement activates automatically. Membership renewal reminders go out without manual tracking. Your recurring revenue base grows because the system protects every relationship that would otherwise lapse unnoticed.
Real stories. Real results. Real businesses.
Stylist commissions used to take hours every month. Now OrderZ calculates them on every closed bill, and payroll is ready in minutes with no spreadsheets.
Colour formulas and client history are saved per visit, so any stylist can step in. WhatsApp reminders also cut our no-shows from the first month.
Package balances show at checkout and PayNow and NETS work on one terminal. We get clear visibility over how each day went, without any manual counting.
Everything spa owners ask us before getting started.
The best hair salon management software for Singapore salons handles online booking, stylist commission tracking, package management, and GST-ready POS in one system. OrderZ is built specifically for Singapore businesses — with PayNow, NETS, and local onboarding support included. Most salons are fully operational within one day of setup. Book a demo at orderz.sg.
OrderZ sends automated WhatsApp and SMS reminders 48 hours and 4 hours before every appointment. Clients confirm or cancel with a single reply. You can also require deposits for colour or treatment bookings, which are deducted from the final bill. Most salons report no-show rates dropping below 5% within the first month of using automated reminders.
Yes. OrderZ stores a full service history for every client — including the stylist assigned, services performed, products used, and colour formula notes. Before each appointment, any team member can view the complete record. Clients receive consistent results even with a different stylist, and your colour knowledge stays in the system rather than in one person's memory.
You set commission rates per stylist and per service type — for example, 15% on colour services for senior stylists and 10% for juniors. OrderZ calculates commissions automatically on every closed transaction. At any time you can pull a summary by stylist, service category, or date range — with no spreadsheets and no manual counting at the end of each fortnight.
Yes. OrderZ provides a booking link clients can access from your Instagram bio, WhatsApp Business profile, or salon website. Clients choose their stylist, service, and preferred time slot. Bookings appear instantly on your calendar with automated confirmation sent to the client. You can block stylist unavailability and set buffer time between appointments to prevent overbooking.
Yes. OrderZ is designed for businesses of all sizes, from single-chair studios to multi-outlet chains. Single-outlet salons get the full appointment calendar, commission tracking, inventory alerts, and POS features. Pricing scales with your outlet count, so you pay for what you use. Most solo operators complete setup and take their first online booking within one business day.
When you sell a package — for example, five colour treatment sessions — OrderZ records the total value and tracks each redemption against the client's profile. At every visit, front desk staff can see exactly how many sessions remain before processing the appointment. The client receives a balance update with their receipt, eliminating all package disputes at the counter.
Yes. You add your chemicals and retail products as SKUs in OrderZ — bleach, toner, colour brands, treatments, and styling products. Each SKU has a configurable reorder threshold. When stock drops below your set level, OrderZ sends an alert so you can reorder before running out. You can also log product usage per appointment to identify which chemicals are consumed fastest each week.
Yes. OrderZ can send automated follow-up reminders to clients who have not visited in a set number of weeks — for example, a WhatsApp message after 6 or 8 weeks prompting a colour refresh or treatment rebooking. This keeps your regulars returning without manual outreach, reduces client churn, and increases average visit frequency across your salon without additional marketing spend.
Accepting New Singapore Onboardings This Month
Eliminate receptionist chaos, keep your treatment rooms booked,
and give your therapists the commission clarity they deserve.
