OrderZ Terms and Conditions


The term OrderZ or "the Company" 'us&' or 'we' refers to the owner of the Platform, who is operating in Chennai, India. The term 'you' or 'merchants' enrolled/registered on this Platform or attached with this Platform is subject to the following terms of use.

Please review these Terms carefully before you get started as they can affect your rights. By using any of our services, you accept these Terms & Conditions and are legally bound to them.

Alterations To The Terms Of Use

We may change the Terms at any time without prior notice. We will review the most recent version of our terms. And publish it on the "Terms and Conditions" located at the bottom of our web page on the Platform. 

You are only responsible to check these Terms for any changes periodically. If you continue to use our Platform even after we post recent Terms, you are bound to accept the updated Terms.

Right To Change

We reserve the right to change or discontinue any of our services or feature on the Platform at any time.

Your Responsibilities

You must use the Platform for lawful purposes only. You have to submit or transmit through the Platform in any conduct that:

Violates or infringes our rules, the right without limitation, patent, trademark, copyright, publicity, or other proprietary rights.

In case of unlawful, threatening, abusive, harassing, defamatory, fraudulent, invasive of our privacy, or contains explicit or graphic descriptions, or accounts of sexual acts.


You’re not allowed to violate the terms of this platform and induce others. We may terminate your accessibility or take over the Platform immediately. If you violate these provisions, we will not give you an access permission. 

In case you need any technical remedies to prevent unsolicited bulk communications, you need to discuss with us. Right from entering, utilizing, or remaining with the computer or other communications networks.

Proprietary Rights

This Platform may contain material which is owned by or licensed to us. The following material includes but not limited to, the design, layout, look, appearance, graphics. We strictly say any reproduction to our platform is strictly prohibited.

License To Use

Unless otherwise stated in this section, the Company or its licensors are only responsible for the intellectual property rights. We hold the complete rights on the Platform and material available on the Platform. 

Subject to the license below, all our intellectual property rights are reserved by us. You can view, download for business purposes only. You can even print pages from the Platform for your own personal use. You’re restricted to set out to these Terms and conditions.

Vendor Terms Of Use

The Platform has an exclusive online store which is dedicated to the Vendor to sell their goods and/or services, (i.e.) Vendor Store, as agreed under our Terms and conditions.

The Vendor will have full control of his/her Vendor Stores. Further, the Vendor is liable to dispatch and deliver an item ordered within the timeline for an order. But these order receipts will be notified to the Vendor via WhatsApp notifications through our Platform.

To handle shipping charges, insurance, and/or any additional costs, the vendor is directly responsible for it. Also, Vendor’s goods and services will be under control of the Vendor himself. 

All payments initiated by our platform is subject to applicable taxes which is borne by the individual party.


A subscription can be deemed to be applicable only when you complete the following condition:

The Company can make their payments in full for their services and once confirmed this with evidence of cleared funds. The concerned subscriber in the Company bank account can follow up with this.

Cancellation And Deletion

No refunds will be granted in cases of any untimely cancellations due to whatsoever any reasons.

In order to stop your payments from the service provided by our Platform, you need to cease access and the use of the Platform.

We reserve the right to change or resign the username of a vendor account and/or any other Vendor Store at our discretion. This process is applicable if the username/vendor account/ Vendor Store doesn’t comply with our standards/policies. 


We reserve the right to cancel any services at sole discretion. However, we ensure that in case of any communication of cancellation of a subscription, once canceled is intimated within appropriate time to the respective person. If you need any refund then it’s applicable and made within a reasonable time.


Both the Company and the Vendor are not liable for any failure or delay in the performance. With respect to obligations under the Terms and conditions, for any failure or delay caused beyond its control and without our fault then negligence is provided.

No changes will be made to these Terms and conditions except by a revised version on this page. If you do not agree to our Terms and conditions, then you should stop using the Platform immediately. If you need to delete your account in our Platform, please follow the instructions or contact us to further deal with your account.